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Self-Determination: A New Paradigm or a Potential Pitfall

by John E. D'Amico

The last several years have seen the cultivation of a fresh approach to the delivery of services to persons with mental retardation and other developmental disabilities.

The approach which bears the label "self-determination" was developed partly in response to a concern over the dwindling supply of federal and state dollars for support programs and partly in search of a better way of developing support mechanisms. In concept and at least in some early applications, it is hard to argue with the goals, objectives and results of self-determination. But, as parents, friends and care-givers, we must recognize the potential trap that broad based application could create: a willingness to settle for less in the name of freedom of choice.

History. In the early 90’s a number of leading advocates for persons with developmental disabilities began to write and lecture on the need to develop new systems for delivery of long term care. It was recognized that the delivery of medical services in general was undergoing radical change and care providers of the developmentally disabled could not sit by idly while the entire medical community underwent a metamorphosis. The movement focused on the need to develop individual autonomy and increased choice. This is, of course, a logical extension of the achievements of the past twenty years during which we have moved away from institutionalization toward congregate living and supported employment.

In 1993 the Robert Wood Johnson Foundation, one of the country’s largest health care foundations, agreed to fund a proposal from Monadnock Developmental Services, Inc. of Keene, New Hampshire. MDS wanted to expand on its three person trial of individual program development and the RWJ Foundation believed that the self- determination model had potential for addressing the changing demands being placed on long term care. From 1993 to 1996, 45 persons participated in the Monadnock Self-Determination Project which was designed to test the theory that if people with developmental disabilities and those who support them gain control of their lives and resources, their quality of life will improve and the amount of government expenditures sustaining them will decrease. The project was declared successful and the RWJ Foundation went on to establish a National Program Office at the University of New Hampshire Institute on Disability and to fund grant programs in eighteen states, including Connecticut.

What is Self-Determination?   Perhaps the work most often cited on self-determination is the paper written by Thomas Nerney and Donald Shumway of the Institute on Disability who are widely considered to be the architects of the self- determination movement. The paper describes self determination as having four primary characteristics:

Freedom. People with disabilities should have the option of utilizing public dollars to build a life rather than purchase a pre-determined program.

Authority. Individuals with disabilities should have real control over the dollars which are spent on their behalf.

Support. An individualized support network utilizing a wide variety of available resources should be established rather than delivering a pre-packaged programmatic approach.

Responsibility. People with disabilities should assume responsibility both for their own lives and for contributing to their community (e.g. organizations, churches and the workplace).

It is difficult to take issue with the concept of self- determination when expressed in these terms.

Everyone involved as an advocate of developmentally disabled persons over the past twenty years has strived to attain these goals. The thinking that mentally retarded persons cannot make their own decisions in conjunction with their families and belong in institutional settings where they can be "cared for" has long been discredited. Advocates and providers have effectively argued that mentally retarded persons can and should play a meaningful role in society by living and working among those without disabilities. But what is it about self-determination that is supposed to make this goal more achievable in the context of a long term care system that is trying to deal with shrinking financial resources?

According to Nerney and Shumway the answer lies not just in a person-centered approach (although a person-centered approach is a prerequisite for implementing their suggestions), but in a fundamental reform of both the financing and the basic structural aspects of the current service delivery system. Under their proposals:

bulletIndividuals with developmental disabilities and their families control the resources that are dedicated to development of desired support systems.
bulletIndividuals with developmental disabilities and their families make the decisions about what their lives should be like together with friends and selected care providers.
bulletExisting or newly created agencies serve in the capacities of financial intermediaries and/or service brokers to support individuals with developmental disabilities and their families with the financial, employment and service selection aspects of support systems.
bulletManaged care is to be individually tailored rather than delivered with an impersonal corporate approach.

The key to this approach is the development of supports which expand greatly upon the current methods of assistance delivery. By tailoring supports to an individual’s needs and allowing them to control the choice and financial aspects of the support systems a new methodology is demanded. Nerney and Shumway recognize that the typical disabled person and their family may not have the ability or acumen to, in effect, run a business. It will be necessary to identify resources, negotiate services and rates, employ and oversee the service providers, deal with the state and federal regulatory aspects of employment and assure quality. Accordingly, they suggest that existing agencies such as the Department of Mental Retardation and their counterparts in other states, provide these services rather than pre-designed support programs. Presumably, these brokerage and financial oversight services could be contracted out by the state departments.

The idea is that with the "business" aspects of assistance for the developmentally impaired taken care of, the individual and his family can focus on the oversight of the actual support. Each person could, with the assistance of an independent broker, seek out the type of supports that are most useful and meaningful to him/her. The provider would be answerable directly to the supported person and his/her family. If the provider was not meeting the requirements of its engagement, the supported individual would be free to seek out other providers. The free market system should result in more efficient and less costly services better suited for the purchasing individual.

The Beyond Managed Care paper provides some examples of how this system could work. One example describes Mary who is on the waiting list for a residential placement. The paper suggests that rather than wait for years for an available position that might cost $50,000, Mary’s family could elect to receive perhaps $15,000 for the purchase of in-home supports. Mary’s family would recruit and hire part time individuals and the supporting agency would provide payroll and tax filing services. The result, according to Nerney and Shumway, would be a less costly, more effective system.

Self -Determination in Connecticut.  The tenets of self-determination have a certain undeniable appeal and with funds being available from the RWJ Foundation, they are certainly worth examining closely. Connecticut has been granted $200,000 for a 24 month study starting February 1997. With these funds and other funds available from DMR’s budget, DMR has undertaken demonstration projects with the intent of serving 125 people throughout the state’s five regions. The project is designed to create a support broker system, enhance personal planning and make changes in the state’s fiscal and data systems to accommodate self determination activities. In addition, the project is designed to provide training to individuals and forums for discussion of creative individualized support options. Hopefully, this project can lead to greater choice for all individuals eligible for services and we can develop a new paradigm that works for all of our developmentally impaired citizens.

There have already been success stories in Connecticut in the implementation of self-determination. The task of providing individual choice is not an impossible one and with innovation and reform it can become a widespread reality. But changes must be undertaken advisedly and with full aware-ness of the potential ramifications. Complete and absolute self-determination may not be best for everyone and the concept most certainly should not be used to reduce available services or deny services to any individual with developmental disabilities.

The Pitfalls. In examining the possibility of change in existing systems we must be cognizant of the realities which exist. Connecticut is faced with a seemingly insurmountable waiting list for residential placements. In addition, the recent moratorium on assignment of caseworkers to "new" DMR clients has resulted in an increase in those waiting for supported work placements and other services. The financial resources which are available to address these areas of concern have been limited and the desire for reduced taxes does not provide hope for increased funding. The potential danger inherent in the self-determination initiative is that legislators will be tempted to believe that cost saving measures mean a reduced requirement for funds. In fact, just the opposite is true. For a self-determination program to work effectively, up front expenditures must be made to construct systemic changes and to educate service providers and recipients. Furthermore, a self- determination initiative should not be used to woo individuals with disabilities and their families into excepting less. Think for a moment of the example of Mary, cited in Beyond Managed Care. Yes, there are cost savings and yes, Mary and her family received much needed support sooner than they might have, if they had waited for a residential placement. But, isn’t the bigger issue the fact that Mary is on a waiting list to begin with? Mary’s family would, of course, be grateful for receiving help if none had been forthcoming over the years. But can Mary truly have self-determination if another type of living arrangement is not an option for her?

Self-determination also requires a new type of consumerism, one which may be difficult for many families. I am reminded of how the breakup of AT&T was supposed to benefit the consumer by doing away with a monopoly which could dictate what services would be available. Well, I suppose in many respects we have benefited as a group by increased initiatives, new products and better pricing. But can you understand your phone bill? Can you decipher which service is best for you or which provider offers the better rates? And how often are you inundated with new offers of service? Even the most educated consumer has difficulty in purchasing a service as basic as a phone. How much more difficult will it be to purchase human services for the developmentally disabled? It’s not that people can’t do it, it’s just that it will be very difficult to insure that the quality of services is maintained and consumers are receiving the best available costs without oversight.

A true free market system will require that individual providers be free to establish rates for the variety of services that will be required. The State cannot continue rate setting if individuals will be truly free to select the services which they deem in their personal best interest. Nerney and Shumway state that "self-determination may be a way to demonstrate ‘how more can be done with less.’" But when they compare the standard managed care strategies of capitation, utilization management and choice restriction, they are quick to point out how self-determination differs from these approaches which have been used to reduce medical costs. If self-determination can reduce costs, it can only be done if providers are allowed to be creative and can eliminate unnecessary overhead and programs. Of course, the potential for abuse exists and without agency oversight (much the same as the insurance carrier oversees a healthcare provider organization), consumers may end up with less rather than more.

The self-determination initiative also should not be used to eliminate choices with which the developmentally disabled and their families are comfortable. The concept should not become a means to advance political agendas such as absolute inclusionism to the detriment of individuals who have benefited from congregate living or work and who, by choice, conclude that these arrangements are what they determine to be in their best interest. Self-determination means that one should have the right to choose what is best for them, even if it differs from what the proponents of self-determination desire as an end result. Our forefathers could not have anticipated everything that the First Amendment has been interpreted to protect, but in their wisdom they gave us the right to choose and were willing to live with the consequences.

Conclusion. Self-determination is a concept that offers a great deal. Developmentally disabled individuals and their families should have the right to determine their own futures. Long-term care must be fiscally responsible and, as with all systems, there exist excesses and waste. But we cannot and should not ignore the potential pitfalls that exist when we make a change. Care must be taken to insure that we do not tread on the rights of the disabled and their families in the name of reform that is intended to benefit them. The concluding sentence of Beyond Managed Care says it best:

"We need to both work together and learn together in order for the four principles of self- determination to have real meaning in the lives of those with developmental disabilities and their families and friends."

John E. D’Amico, Esq.